Patient Portal and Health eAccess
Managing Your Healthcare Online
Your care is always our top priority. Health eAccess is a secure online patient portal that allows you to access your own and your minor children's doctors, medical clinics and health information at Boys Town National Research Hospital and Medical Clinics.
Quick, Easy and Secure Access
- View your latest patient visit online
- Send a medical question to your provider
- Request a doctor's appointment
- Request and print your child's immunization records
- Request and print your child's school/sports physical forms
- Pay medical bills online
- Research information from our digital medical library
Get Started in 3 Easy Steps!
Step 1: Sign up for Health eAccess at your doctor's clinic.
At your next doctor's appointment, simply fill out the Health eAccess request form and return it to the patient care representative. You may also contact your provider during regular clinic hours to begin the enrollment process.
Step 2: Set up your Health eAccess account.
You will receive a welcome email from HealtheAccess@boystown.org. This email will contain a temporary username and password for your Health eAccess account. Click on the link in the email. After you have activated your account, you can enter in a new username and password that you can easily remember.
Step 3: Stay connected at Health eAccess.
Anytime a message is posted to your Health eAccess account, you will be notified by an email. Add HealtheAccess@boystown.org to your safe senders list to ensure you never miss a notice.
Health eAccess Frequently Asked Questions
Will all of my medical records be available online?
For patient privacy, we will not upload all of your personal health information online. If you would like access to medical records not found in your Health eAccess account, please submit a medical record request through your online account.
What if I forget my password?
If you forget your password, you may reset it through your patient portal account. On the log-in page, select “Need Help With Your Username and Password?" and follow the online prompts.
Can I access my medical records from multiple Boys Town physicians?
Yes. With one Health eAccess account you will be able to access your or your minor child's medical records throughout the Boys Town National Research Hospital health system.
What is the response time for replies to messages I send through my Health eAccess account?
During regular business hours we will make every effort to respond to your online request within 24 hours. Please allow up to two business days for your provider's office to respond. We cannot review messages received after business hours, on holidays or during weekends until the next business day.
Health eAccess is not intended for urgent requests or appointments. Please continue to call your pharmacy for medication refills. Due to privacy and confidentiality requirements of the state of Nebraska, minor patients ages 13 to 18 will not be permitted to have Patient Portal accounts.